Default Short Codes
Most IP Office control units are available in A-Law and μ-Law models. Typically μ-Law models are supplied to North American locales, A-Law models are supplied to the rest of the world. In addition to using different default companding, A-Law and μ-Law models also support different default short codes. The following table lists the default system short codes from IP Office Rel. 5 onwards.
| Short Code | Telephone Number | Feature | A-Law | μ-Law |
|---|---|---|---|---|
| *00 | Blank | Cancel All Forwarding |  | |
| *01 | Blank | Forward Unconditional On | | |
| *02 | Blank | Forward Unconditional Off | | |
| *03 | Blank | Forward ON Busy On | | |
| *04 | Blank | Forward ON Busy Off | | |
| *05 | Blank | Forward ON No Answer On | | |
| *06 | Blank | Forward ON No Answer Off | | |
| *07*N# | N | Forward Number | | |
| *08 | Blank | Do Not Disturb On | | |
| *09 | Blank | Do Not Disturb Off | | |
| *10*N# | N | Do Not Disturb Exception Add | | |
| *11*N# | N | Do Not Disturb Exception Del | | |
| *12*N# | N | Follow Me Here | | |
| *13*N# | N | Follow Me Here Cancel | | |
| *14*N# | N | Follow Me To | | |
| *15 | Blank | Call Waiting On | | |
| *16 | Blank | Call Waiting Off | | |
| *17 | ?U | Voicemail Collect | | |
| *18 | Blank | Voicemail On | | |
| *19 | Blank | Voicemail Off | | |
| *20*N# | N | Set Hunt Group Night Service | | |
| *21*N# | N | Clear Hunt Group Night Service | | |
| *22*N# | N | Suspend Call | |  |
| *23*N# | N | Resume Call | | |
| *24*N# | N | Hold Call | | |
| *25*N# | N | Retrieve Call | | |
| *26 | Clear CW | | | |
| *27*N# | N | Hold CW | | |
| *28*N# | N | Suspend CW | | |
| *29 | Blank | Toggle Calls | | |
| *30 | Blank | Call Pickup Any | | |
| *31 | Blank | Call Pickup Group | | |
| *32*N# | N | Call Pickup Extn | | |
| *33*N# | N | Call Queue | | |
| *34N; | N | Hold Music | | |
| *35*N# | N | Extn Login | | |
| *36 | Blank | Extn Logout | | |
| *37*N# | N | Park Call | | |
| *38*N# | N | Unpark Call | | |
| *39 | 1 | Relay On | | |
| *40 | 1 | Relay Off | | |
| *41 | 1 | Relay Pulse | | |
| *42 | 2 | Relay On | | |
| *43 | 2 | Relay Off | | |
| *44 | 2 | Relay Pulse | | |
| *45*N# | N | Acquire Call | | |
| *46 | Blank | Acquire Call | | |
| *47 | Blank | Conference Add | | |
| *48 | Blank | Voicemail Ringback On | | |
| *49 | Blank | Voicemail Ringback Off | | |
| *50 | Blank | Forward Huntgroup On | | |
| *51 | Blank | Forward Huntgroup Off | | |
| *52 | Blank | Cancel or Deny | | |
| *53*N# | N | Call Pickup Members | | |
| *57*N# | N | Forward On Busy Number | | |
| *70 | Blank | Call Waiting Suspend | | |
| *70*N# | N | Dial Physical Extn By Number | | |
| *71*N# | N | Dial Physical Extn By ID | | |
| *9000* | "MAINTENANCE" | Relay On | | |
| *91N; | N".1" | Record Message | | |
| *92N; | N".2" | Record Message | | |
| 9N | N | Dial | | |
| ? | . | Dial | | |
| Short Code | Telephone Number | Feature | A-Law | μ-Law |
|---|---|---|---|---|
| *00 | Blank | Cancel All Forwarding | | |
| *01 | Blank | Forward Unconditional On | | |
| *02 | Blank | Forward Unconditional Off | | |
| *03 | Blank | Forward ON Busy On | | |
| *04 | Blank | Forward ON Busy Off | | |
| *05 | Blank | Forward ON No Answer On | | |
| *06 | Blank | Forward ON No Answer Off | | |
| *07*N# | N | Forward Number | | |
| *08 | Blank | Do Not Disturb On | | |
| *09 | Blank | Do Not Disturb Off | | |
| *10*N# | N | Do Not Disturb Exception Add | | |
| *11*N# | N | Do Not Disturb Exception Del | | |
| *12*N# | N | Follow Me Here | | |
| *13*N# | N | Follow Me Here Cancel | | |
| *14*N# | N | Follow Me To | | |
| *15 | Blank | Call Waiting On | | |
| *16 | Blank | Call Waiting Off | | |
| *17 | ?U | Voicemail Collect | | |
| *18 | Blank | Voicemail On | | |
| *19 | Blank | Voicemail Off | | |
| *20*N# | N | Set Hunt Group Night Service | | |
| *21*N# | N | Clear Hunt Group Night Service | | |
| *30 | Blank | Call Pickup Any | | |
| *31 | Blank | Call Pickup Group | | |
| *32*N# | N | Call Pickup Extn | | |
| *33*N# | N | Call Queue | | |
| *34N; | N | Hold Music | | |
| *35*N# | N | Extn Login | | |
| *36 | Blank | Extn Logout | | |
| *37*N# | N | Park Call | | |
| *38*N# | N | Unpark Call | | |
| *44 | 2 | Relay Pulse | | |
| *45*N# | N | Acquire Call | | |
| *46 | Blank | Acquire Call | | |
| *47 | Blank | Conference Add | | |
| *48 | Blank | Voicemail Ringback On | | |
| *49 | Blank | Voicemail Ringback Off | | |
| *50 | Blank | Forward Huntgroup On | | |
| *51 | Blank | Forward Huntgroup Off | | |
| *52 | Blank | Cancel or Deny | | |
| *53*N# | N | Call Pickup Members | | |
| *55 | Blank | Stamp Log | | |
| *57*N# | N | Forward On Busy Number | | |
| *66*N# | N | Conference Meet Me | | |
| *70 | Blank | Call Waiting Suspend | | |
| *70*N# | N | Dial Physical Extn By Number | | |
| *71*N# | N | Dial Physical Extn By ID | | |
| *99; | "edit_messages" | Voicemail Collect | | |
| 9N | N | Dial | | |
| ? | . | Dial | | |
The following additional short codes are automatically added when an auto-attendant is added to the configuration.
| Short Code | Telephone Number | Feature: Auto Attendant |
|---|---|---|
| *81XX | "AA:"N".1" | These short codes correspond to the morning, afternoon, evening and menu actions prompts respectively. When dialed, the value XX is replaced with the auto-attendant number. |
| *82XX | "AA:"N".2" | |
| *83XX | "AA:"N".3" | |
| *84XX | "AA:"N".4" | |
| *87XX | "AA:"N".7" | This short code is used on systems using a Voicemail Pro auto-attendant to record the no match prompt. |
| *800XX | "AA:"N".00 | These short codes are used to record prompts for Park and Page actions. Each short code corresponds to the different key to which the action might be assigned, from 0 to 9, * and # respectively. When dialed, the value XX is replaced with the auto-attendant number. |
| *801XX | "AA:"N".01 | |
| *802XX | "AA:"N".02 | |
| *803XX | "AA:"N".03 | |
| *804XX | "AA:"N".04 | |
| *805XX | "AA:"N".05 | |
| *806XX | "AA:"N".06 | |
| *807XX | "AA:"N".07 | |
| *808XX | "AA:"N".08 | |
| *809XX | "AA:"N".09 | |
| *850XX | "AA:"N".10 | |
| *851XX | "AA:"N".11 |
General
For μ-Law systems, a 9N is a default short code on the Primary Server while a ? short code is a default on all other servers.
Additional short codes of the form *DSSN, *SDN, *SKN, these are used by the system for internal functions and should not be removed or altered. Short codes *#N and **N may also visible, these are used for ISDN functions in Scandinavian locales.
The default *34 short code for music on hold has changed to *34N;.