IP Office Phones
IP Office Release 11.1 supports the following phones:
At-a-Glance:
Enhanced Tip and Ring (ETR Ports)
Only supported in Basic Edition systems running a North American locale and U-Law companding.
- ETR Series: ETR6, ETR6D, ETR18, ETR18D, ETR34D (ETR 34D phones are limited to a maximum of 2 per card and 4 in total)
- PARTNER DECT: 3910, 3920
Avaya DS Digital (DS Ports)
- 1400 Series: 1403, 1408, 1416
- 9500 Series: 9504, 9508
- 2400 Series: 2402, 2410, 2420 (Essential and Preferred Edition only)
The following are only supported in IP Office standard modes:
- 2400 Series: 2402, 2410, 2420.
- 3800 Series: 3810 Wireless phone (Only supported on external expansion modules).
- 4400 Series: 4406D, 4412D+, 4424D+ (Only supported on external expansion modules).
- 5400 Series: 5402, 5410, 5420.
- T3 Series: T3 Compact, T3 Classic, T3 Comfort.
Avaya BST Digital (BST Ports)
- M-Series: M7100, M7100N, M7208, M7208N, M7310, M7310N, M7324, M7324N
- T-Series: T7000, T7100, T7208, T7316, T7316E, T7406, T7406E
Analog phones (PHONE Ports)
- 6200 Series: 6211, 6219, 6221 (North America).
- B100 Series: B149, B159, B169.
- Interquartz Gemini: 9330-AV, 9335-AV, 9281-AV (Europe, Middle East, Africa, Asia-Pacific).
H323 phones (LAN/WAN port)
- 1600 Series: 1603IP/SW, 1608, 1608-I, 1616, 1616-I
- 3600 Series: 3616, 3620, 3626, 3641, 3645
- 3700 Series: 3701, 3711 - Connection via DECT base stations. 3720, 3725, 3740, 3749 - Connection via DECT R4 base stations.
- 4600 Series: 4601, 4602, 4602SW, 4610, 4610SW, 4620, 4620SW, 4621SW, 4625.
- 5600 Series: 5601, 5602, 5602SW, 5610, 5620, 5621.
- 9600 Series: 9608, 9608G, 9611G, 9620L, 9620C, 9621G, 9630G, 9640, 9640G, 9641G, 9650, 9650C.
- T3 IP Series: T3 IP Compact, T3 IP Classic, T3 IP Comfort.
SIP phones (LAN/WAN port)
- 1000 Series: 1010, 1040
- 1100 Series: 1120E, 1140E
- 1200 Series: 1220, 1230
- B100 Series: B169*, B179, B199. (*The B169 is a DECT phone that connects to a DECT base station which connects via SIP)
- D100 Series: These DECT handsets (up to 8 on base station) appear on the IP Office as SIP extensions.
- H175: SIP video telephone.
- H200 Series: H229, H239, H249.
- J100 Series: J129, J139, J159, J169, J179, J189.
- K100 Series: K155, K165, K175 including K155 V3 and K175 V3 models.
IP Softphones
- Avaya Workplace Client
- IP Office User Portal
Other Phones
Whilst non-Avaya analog and IP phones may operate with the system, Avaya will not provide support for those phones.
| Executives/ Managers |
![]() 5420 |
![]() 9508 |
![]() 1416/1616 |
![]() T3 Comfort |
![]() 9621G/9641G |
|---|---|---|---|---|---|
| Communications Mode | Digital | Digital | Digital/IP | Digital | IP |
| Display (lines x characters) | 7 x 29 | 8 x 32 | 4 x 24 | 17 x 40 | 480x272 pixels/4.7 inch Color, touch screen |
| Fixed Feature Buttons | 10 | 10 | 15 | 5 | 10/10 |
| Programmable Feature Buttons | 24 | 24 | 16 | 22 | 24/24 |
| Navigation Cluster | Not Applicable | 5-way | 5-way | 5-way | 2-way (touch) |
| Speakerphone | 2-way | 2-way | 2-way | 2-way | Full Duplex |
| Headset Port | No | Yes | Yes | Yes | Yes |
| Ethernet Support | Not Applicable | Not Applicable | 10/100 (1616) | Not Applicable | 10/100/1000 |
| Everyday Users | ![]() 5410 |
![]() 9504 |
![]() 1408/1608 |
![]() T3 Classic |
![]() 9608 |
|---|---|---|---|---|---|
| Communications Mode | Digital | Digital | IP | Digital | IP |
| Display (lines x characters) | 5 x 29 | 4 x 32 | 3 x 24 | 4 x 26 | 8 x 32 |
| Fixed Feature Buttons | 10 | 10 | 11 | 5 | 10 |
| Context sensitive keys | Not Applicable | 4 | Not Applicable | Not Applicable | 4 |
| Programmable Feature Buttons | 12 | 12 | 8 | 10 | 24 |
| Navigation Cluster | Not Applicable | 5-way | 5-way | 5-way | 5-way |
| Speakerphone | 2-way | 2-way | 2-way | 2-way | Full Duplex |
| Headset Port | Yes | Yes | Yes | Yes | Yes |
| Ethernet Support | Not Applicable | Not Applicable | 10/100 (1608) | Not Applicable | 10/100/1000 |
| Admin Assistants/ Receptionists |
![]() 5420 with EU24 |
![]() 9508 with BM12 |
![]() 1416/1616 with BM32 |
![]() T3 Comfort with DSS |
![]() 9608 with BM12 |
|---|---|---|---|---|---|
| Communications Mode | Digital | Digital | IP | Digital | IP |
| Display (lines x characters) | 7 x 29 | 8 x 32 | 4 x 24 | 17 x 40 | 8 x 32 |
| Fixed Feature Buttons | 10 | 10 | 11 | 5 | 10 |
| Programmable Feature Buttons | 24 | 24 | 16 + 3 x 32 | 22 + 3 x 36 | 24 |
| Navigation Cluster | Not Applicable | 5-way | 5-way | 5-way | 5-way |
| Speakerphone | 2-way | 2-way | 2-way | 2-way | Full Duplex |
| Headset Port | Yes | Yes | Yes | Yes | Yes |
| Ethernet Support | Not Applicable | Not Applicable | 10/100 (1616) | Not Applicable | 10/100 |
| Walkup | ![]() 5402 |
![]() 1403/1603SW |
![]() T3 Compact |
![]() 5410 |
![]() 6211 |
|---|---|---|---|---|---|
| Communications Mode | Digital | IP | Digital | Digital | Analog |
| Display (lines x characters) | 2 x 24 | 2 x 16 (backlit) | 1 x 24 | 5 x 29 | None |
| Fixed Feature Buttons | 10 | 7 | 3 | 10 | 0 |
| Programmable Feature Buttons | 14 | 3 | 5 | 12 | 0 |
| Speakerphone | Listen only | 2-way | 2-way | 2-way | 0 |
| Headset Port | No | No | Optional | Yes | No |
| Ethernet Support | Not Applicable | 10/100 (1603SW) | Not Applicable | Not Applicable | Not Applicable |
| Conference | ![]() B149 |
![]() B159 |
![]() B179 |
|---|---|---|---|
| Communications Mode | Analog | Analog | SIP |
| Sound technology | OmniSound® 2.0 | OmniSound® 2.0 | OmniSound® 2.0 |
| Display (pixels) | 128 x 64 | 128 x 64 | 128 x 64 |
| Keypad | Yes | Yes | Yes |
| USB Connection | No | Yes | No |
| Conference Guide | Yes | Yes | Yes |
| Connectivity for mobile, cordless, DECT | No | Yes | No |
| Call Recording | Yes | Yes | Yes |
| Wireless | ![]() 3641 |
![]() 3645 |
![]() 3720/40 |
![]() 3725/49 |
|---|---|---|---|---|
| Communications Mode | IP | IP | DECT | IP |
| Display (pixels) | 128 x 96 | 128 x 96 | 112 x 115 | 128 x 160 |
| Talktime (hours) | 4 | 4 | 16 | 13–20 |
| Standby time (hours) | 80 | 80 | 160 | 120 |
| Navigation keys: | 5 way | 5 way | 4 way | 5 way |
| Soft Keys | 4 | 4 | 3 | 3 |
| Speakerphone | Yes | Yes | 2-way | 2-way |
| Push-To-Talk | No | Yes | No | No |
| Headset port | Yes | Yes | Yes | Yes; Bluetooth compatible |
| Ringer/handset volume control | Yes | Yes | Yes | Yes |
| Selectable ring type | Yes | Yes | Yes | Yes |
| Vibrate alert | Yes | Yes | Yes | Yes |
| Wireless Communications Mode | Wi-Fi, 802.11 a/b/g | Wi-Fi, 802.11 a/b/g | DECT | DECT |






















